We are looking to grow our Cleveland team with a fashion minded, customer-oriented full-time customer service associate. 35 - 40 hrs / week, including 2-3 Saturdays a month. (Saturdays are worked on a rotation). Applicant must be 18 years of age, and have a minimum of 2 years of previous customer service experience.

As part of our sales team, you will be responsible for meeting daily, weekly, & monthly sales goals, building relationships with customers and consignors, stocking new inventory, merchandising displays, store organization, store cleanliness, and fulfilling online orders.

If you are...

• Someone who likes to work as a part of a team to help serve amazing customers (and they truly are because they bring us cookies)
• Someone who loves to shop, and knows your brands & current style trends.
• Someone who finds joy in staying organized & is detail-oriented.
• Someone who is friendly & relatable, and never meets a stranger.
• Someone who loves to decorate & make their surroundings aesthetically pleasing.

Then you may enjoy...

• Managing a task list (because getting stuff done makes you happy)
• Assisting customers during the sale process and suggesting other products.
• Assisting our customers with receiving their online purchases & sending them a thank you card for their order.
• Merchandising our stores to showcase our best products.
• Hand selecting our store's inventory (and getting first look at the cute stuff)

We offer...

• Flexible hours based on needs (yours and ours).
• We are retail; however, do not have typical retail hours. We are closed Sundays, no late nights, and closed most major holidays.
• A competitive wage and great teammates to work with.
• A family-flexible workplace (because little kids, crazy relatives, and elderly parents are unpredictable)
• Many advancement opportunities including: head buyer, shift leadership, online and social media sales management, assistant manager, + store managers. With each promotion there are wage increases, and potential PTO increases.
• Since 1999, we have been a local, family operated small business where your ideas, efforts, and inputs are heard and valued. (you really make a difference to the success of our company)