Consignor FAQ’s

Consignor FAQ’s


Do you accept luxury labels?
Of course! Luxury & casual luxury labels are some of our most sought after items. Our customers love to find Gucci, Louis Vuitton, David Yurman, Burberry, Tory Burch, Tiffany, & many more.
Can you authenticate my designer or luxury item?
Yes! We only sell authentic items in our stores, and must authenticate all items before they hit our floor. Most authentications & pricing can be done within 48 hours; however, select items may take up to 7 days. To speed up the authentication process, any original receipts or paperwork is helpful, but not necessary.
What price will I receive on my luxury label item?
As the seller, you can receive up to 70% of the selling price on most luxury labels. We realize the value of these items. Buyers or store managers are more than happy to discuss pricing with you. We want to make sure you are happy with the price received.
Do I need to make an appointment?
No appointment necessary! Please call ahead if your drop off consists of more than 50 pieces, so we can make space for your items. Drop offs are accepted during regular store hours, with the last drop off accepted an hour before store closing.
Do I need to stay while my drop off is being processed?
We conveniently offer a Drop & Go service if you would like to donate items we do not accept. If you would like your non-accepted items back, we ask you to wait while a buyer pre-sorts & inspects your items. Our buyers are quick & efficient when pre-sorting; however, a way to minimize your wait time is to thoroughly inspect your items for wear, damage, & spots before bringing them to us.
Can you accept or price items via phone or email?
We need to evaluate your items in person to determine acceptance & pricing.
Do you accept prom gowns?
Yes! We accept prom gowns Nov 1st – Feb 28th. You may drop off at any location. All prom gowns will be sold at our formal pop-up shop, After the Ball, located in Cleveland.
How do I get paid?
Your payable balances are available to you at any time, and may be paid to you in either cash or check.
Will I get an itemized list of the items you accept?
For consigned items, you will receive an itemized email within 7 days of drop off.
Can I get a tax receipt for items I choose to donate through Prior Attire?
Yes, a tax receipt is available for items that we donate on your behalf. However, please keep in mind that we are a small store with limited space. We do not accept mass donations for this particular reason. This service is only offered for the few items of yours that we may not accept due to damage or for items that did not sell during your consignment period.
If my items do not sell, can I pick them up?
Yes, if you have unsold items priced $20 or over, you are more than welcome to request a pick-up for those items. Once requested, we will pull those items and hold pulled items for 1 week. Any unsold items not requested for pick-up or any requested pick-ups not picked-up within 1 week will be donated.
Will my items be featured on social media?
We use our store inventory for our social media advertising. There is no guarantee that your item will be shown on social media.
Will my items be sold online via the prior attire website or other eCommerce options?
Sometimes the best way to sell designer or unique items is eCommerce. For any items sold on eCommerce, any seller fees will be deducted before the consignor split is calculated.
Will my items be subject markdowns?
Our goal here is make you & us as much money as we can! All items are subject to timely markdowns with the exception of high-end designer and luxury labels. Also, to encourage your items to sell, we occasionally do coupons, promotions, and sales.
Can I re-consign my items if they did not sell during the 60 day term?
Items priced over $20 can be considered for reconsignment if they meet the current criteria of trend, demand, and season.
Will my items be transferred to one your other locations?
Our biggest goal is to sell your items and make you money! If we feel that your items will sell better at one of our other locations, we will transfer it there with no additional cost to you. If your item does not sell, your pick-up location will be at the original drop-off location.
What happens to my items if you find it unsaleable after I drop it off?
We ask you pre-inspect all items before dropping off for wear, tear, spots, stains, etc. If any items are found unsaleable after initial acceptance, they will be donated to charity without further notice.
Do I need to price my items?
Our buyers are well trained on pricing your items based on our current area market value. We are more than happy to discuss with you pricing on your high-end designer and luxury labels.

We’re here to make consigning and selling your items easy! If you have any additional questions, please feel free to give us a call!

We look forward to helping you have the best consignment experience!